Introduction
Welcome to Soie Official (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website soieofficial.com.
Information We Collect
Personal Information:
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely through our payment gateway)
- Account credentials (username and password)
- Order history and preferences
Automatically Collected Information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referral sources and clickstream data
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Send promotional emails and marketing materials (with your consent)
- Improve our website, products, and customer service
- Prevent fraudulent transactions and enhance security
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers (shipping companies, payment processors)
- Legal authorities when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
Cookies Policy
We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.
Children’s Privacy
Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page.
Contact Information
For privacy-related questions or concerns:
- Email: soiewesternwear@gmail.com
- Office Address: Islamabad
- Phone: 0332-9990071